Privacy Policy

Welcome to VedAssist Business Services Pvt Ltd

This Privacy Policy governs the collection, use, maintenance, and disclosure of information by (“Vedassist,” “we,” “us,” or “our”) when you (“User”) interact with or use the website (“Site”) and all products and services offered by Vedassist Business Services Private Limited.

Personal Identification Information

We may collect personal identification information from Users in various ways, such as when Users visit our Site, register on the Site, place an order, or engage in other activities, services, features, or resources available on our Site. This information may include but is not limited to name, email address, mailing address, phone number, date of birth, or incorporation. Users may choose to provide this information voluntarily. However, Users can visit our Site anonymously, although it may limit their engagement in certain Site-related activities.

Non-Personal Identification Information

Whenever Users interact with our Site, we may collect non-personal identification information, including the browser name, type of computer, technical information about Users’ means of connection to our Site, such as the operating system and Internet service providers used, and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. Cookies are placed on the User’s hard drive for record-keeping purposes and to track certain information about them. Users can choose to set their web browser to refuse cookies or receive alerts when cookies are being sent. However, some parts of the Site may not function properly if cookies are disabled.

How We Use Collected Information

We may collect and use Users’ personal information for the following purposes:

  1. To improve customer service: Information provided by Users helps us respond to their customer service requests and support needs more efficiently.
  2. To personalize User experience: We may use aggregated information to understand how our Users, as a group, use the services and resources on our Site.
  3. To improve our Site: Feedback provided by Users helps us enhance our products and services.
  4. To process payments: Information provided by Users when placing an order is used solely to provide the requested service. We do not share this information with external parties except to the extent necessary to fulfill the service.
  5. To run promotions, contests, surveys, or other Site features: Users may receive information about topics they agreed to receive.
  6. To send periodic emails: We may use the email address to send Users information and updates related to their orders. Additionally, if Users opt-in to our mailing list, they will receive emails containing company news, updates, related products, or service information. Users can unsubscribe from receiving future emails by following the instructions provided in each email or contacting us through our Site.

How We Protect Your Information

We implement appropriate data collection, storage, and processing practices, as well as security measures, to protect Users’ personal information, usernames, passwords, transaction details, and other data stored on our Site. User data exchanges with our Site are conducted over SSL secured communication channels and are encrypted and protected with digital signatures. Our Site is also compliant with PCI vulnerability standards to provide a secure environment for Users.

Sharing Your Personal Information

We may engage third-party service providers to assist with our business operations and the Site’s administration, such as sending newsletters or surveys. We may share Users’ information with these third parties, but only after receiving Users’ consent.

By using our services, Users acknowledge, agree, and authorize us to share their personal information with third-party service providers who assist in operating our business and the Site. Users also allow us to communicate with them via emails, phone calls, or messages. If Users decide to use services provided by our sister concern entities, their information may be subject to the privacy policies of those entities, and we shall not be liable for their privacy practices.

In the event of a merger, acquisition, sale, reorganization, joint venture, transfer, or disposition of all or a portion of our business, we will continue to ensure the confidentiality of User information and provide prior notification to affected Users if sharing of information is required.

Links to Other Sites

Our platform may contain links to other websites that may collect User information. Users are advised to review the privacy policies of these third-party websites, as we are not responsible for their privacy practices.

Compliance with Children’s Online Privacy Protection Act (COPPA)

Protecting the privacy of young children is essential to us. As such, we do not knowingly collect or maintain information from individuals under 13 years of age, and our Site is not structured to attract anyone under 13.

Changes to This Privacy Policy

We may update this privacy policy at any time, and when we do, we will notify Users via email. Users are encouraged to check this page frequently to stay informed about how we protect the personal information collected. Continued use of our platform and services after any modifications will signify Users’ acceptance of the updated policy, which shall apply from the first day of use of the platform. If the changes are significant, we will provide more prominent notice.

For any questions or concerns about this Privacy Policy, please contact us via our Site.